Effective Date: 10th March, 2026
Artistspedia acts as a platform that connects artists and customers.
We do not directly provide performance services. All bookings, agreements, and performance terms are made between the Customer and the Artist.
Artistspedia is not responsible for the execution, quality, or outcome of any performance unless explicitly stated otherwise.
Access to certain features and services on Artistspedia may require the purchase of a subscription plan.
The subscription plans provide users with access to platform features such as profile visibility, promotional opportunities, and other benefits depending on the selected plan.
Details of available subscription plans, pricing, and features can be found on the Subscription Plan page.
By purchasing a subscription, users agree to the following:
Customers may browse artist profiles and contact artists through the platform.
All booking details, such as performance type, date, time, venue, and pricing, must be mutually agreed upon between the Customer and the Artist.
It is the responsibility of the Customer to verify the artist’s availability and suitability before finalizing a booking.
If payments are processed through Artistspedia, customers must make payments using the approved payment methods listed on the platform.
If payments are made directly to the artist, Artistspedia is not responsible for payment disputes.
Any advance payment or booking fee terms must be clearly discussed before confirmation.
All applicable taxes, service charges, or transaction fees (if any) will be clearly communicated.
Customers must inform the artist as early as possible in case of cancellation.
Refund eligibility depends on the agreement made between the Customer and the Artist.
Artistspedia is not responsible for refund processing unless payment was made directly through the platform.
If an artist cancels after confirmation, the Customer should directly coordinate for a refund or rescheduling.
Artistspedia may assist in communication, but is not liable for financial compensation unless otherwise stated.
Refunds related to bookings are subject to the mutual agreement between the Customer and the Artist.
For subscription plans purchased through Artistspedia, no refunds will be provided once the subscription has been activated, except in cases of technical billing errors or duplicate transactions, which will be reviewed on a case-by-case basis.
Customers agree to:
In case of disputes:
Customers and Artists are encouraged to resolve matters amicably.
Artistspedia may provide limited support in facilitating communication.
Final liability lies between the contracting parties (Customer and Artist).
Customers must not:
Violation may result in suspension or termination of access to the platform.
Artistspedia shall not be liable for:
Artistspedia reserves the right to modify this Customer Policy at any time. Updates will be posted on this page with the revised effective date.
Continued use of the platform after such updates indicates acceptance of the revised policy.
For customer support or policy-related queries: